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Delivery Information

We Deliver to all Areas of the uk.

We do not ship to BFPO Addresses

If there is an extra charge for shipping we will contact you within 24 hours to take payment.

Delivery

Delivery of your item will take place within 2-3 Working Days after dispatch.

All Items are dispatched next Working Day 


When the courier delivers your goods We ask that you check the outer cartons for any damage and report this to us within 48 hours. If the boxes are in anyway damaged we ask that you sign as damaged and your signature underneath. Any items marked as unchecked can not be claimed as damaged  later.

How much is shipping?

There’s free delivery on all orders over £50 

Orders less than £50 have the following delivery charges:

Standards orders under 2kg - £3.49

Standard orders over 2kg – £4.99

For scottish highlands,ireland and remote islands there is a Delivery charge of £11.99 

For all other areas please contact us for a shipping quote. We will deliver to most countries

Returns/Cancellations

You have the right to cancel your order with us at any time before the expiry of 7 days from the day after the date of delivery. If your order has been processed we are unable to cancel it here you may still cancel the order however the cost of returning the items are at your expense.

Upon receipt of your cancellation request, we shall refund you in full as soon as possible, but in any event, no later than 30 days from receipt of your cancellation request.

When returning your item(s), it is important that you contact us beforehand (as stated above) and ensure that any items sent back are sent by a trackable delivery service. The cost of returning items to us is not refundable.

if you wish we can arrange for our courier to collect any goods you want to return. The costs of this would be taken out of any refund owed for returning the goods. 

International Delivery

Our delivery prices do not include the cost of international delivery. We are happy to deliver our items international.

Please contact us for quotes for delivery to International destinations


© 2018 The Bark Ark